Legal

Privacy Policy

Last updated: May 2026

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Our Privacy Commitment

TrueNorthArena is built with privacy by design. We collect the absolute minimum information necessary to operate the platform. Your game data lives in your own browser — we do not build profiles, sell data, or track you across the web.

This Privacy Policy explains how TrueNorthArena.com ("TrueNorthArena," "we," "us," or "our") collects, uses, and protects information when you use our website and gaming platform (the "Service"). Please read this policy carefully. By using the Service, you agree to the practices described herein.

1. Information We Collect

TrueNorthArena operates on a minimal-data principle. We deliberately limit the information we collect to what is strictly necessary for the Service to function. We do not require account registration to play our games.

1.1 Information Stored Locally (In Your Browser)

The primary mechanism we use to store your game state is your own browser's localStorage. This data never leaves your device and is not transmitted to our servers. Locally stored data may include:

  • Age verification confirmation (a boolean flag indicating you have confirmed you are 18+);
  • Cookie consent preference;
  • Game progress, scores, and achievement data for the games you play;
  • User interface preferences (e.g., audio settings, display preferences);
  • Session identifiers used to maintain continuity within a single browsing session.

Because this data is stored locally in your browser, it is cleared if you clear your browser data, use a different browser or device, or browse in private/incognito mode.

1.2 Automatically Collected Technical Data

When you access TrueNorthArena, our web servers and third-party hosting infrastructure may automatically record certain technical information generated by your browser, including:

  • Your Internet Protocol (IP) address (used for security and to identify your approximate geographic region for legal compliance purposes);
  • Browser type and version;
  • Operating system;
  • Date and time of access;
  • Pages and resources requested;
  • Referring URL (the page you came from, if any);
  • Basic device type (desktop, mobile, tablet).

This technical data is collected in server logs for the purposes of security monitoring, diagnosing technical issues, and understanding aggregate usage patterns. It is not used to identify you personally and is not linked to any user profile.

1.3 Information You Voluntarily Provide

If you contact us voluntarily (e.g., via our support email address), we will collect the information you include in your message, such as your name and email address. We will use this information solely to respond to your inquiry and will not retain it beyond what is necessary for that purpose.

1.4 Information We Do Not Collect

We want to be explicit about what we do not collect:

  • We do not collect payment or financial information of any kind, as the Service is entirely free;
  • We do not create user accounts requiring personal identification unless you voluntarily contact us;
  • We do not collect your full name, date of birth, address, or government identification;
  • We do not track your activity across other websites or build advertising profiles;
  • We do not collect sensitive personal data such as health information, racial or ethnic origin, political opinions, or biometric data.

2. How We Use Information

We use the limited information we collect for the following purposes:

  • Operating the Service: To deliver game content, maintain platform functionality, and process your interactions with the Service;
  • Age Verification Compliance: To confirm that users have acknowledged the 18+ age requirement before accessing the platform;
  • Security and Fraud Prevention: To detect, investigate, and prevent technical issues, abuse, and potentially harmful or unlawful activity;
  • Analytics and Improvement: To understand how the Service is used in aggregate, identify popular features, and improve platform performance. Any analytics are aggregated and anonymized — we cannot identify individual users from this data;
  • Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests;
  • Customer Support: To respond to inquiries you voluntarily send us.

We do not use your information for:

  • Targeted advertising or behavioural profiling;
  • Selling or renting to third parties;
  • Automated decision-making that produces legal or similarly significant effects on you;
  • Any purpose other than those described in this Privacy Policy.

3. Cookies

We use a small number of cookies and similar technologies to enable essential platform functionality and, with your consent, to improve performance. We do not use advertising cookies or cross-site tracking cookies.

For full details about the specific cookies we use, their purposes, duration, and how you can control them, please refer to our Cookie Policy.

When you first visit TrueNorthArena, you will be presented with a cookie consent banner that allows you to choose between accepting all cookies or essential cookies only. Your preference is stored locally and will be remembered on subsequent visits from the same browser.

4. Third Party Services

TrueNorthArena may use a limited number of carefully selected third-party services to operate the platform. Where such services process data on our behalf, we ensure they do so under appropriate data processing agreements and in compliance with applicable privacy law.

4.1 Web Hosting and Content Delivery

Our website is hosted through third-party infrastructure providers. These providers may process your IP address and technical browser data as part of delivering content to your device. We select providers that maintain robust privacy and security standards.

4.2 Google Fonts

We use Google Fonts to render typography on our platform. When you visit TrueNorthArena, your browser may make a request to Google's servers to load font files. This request may transmit your IP address to Google. You can review Google's privacy practices at policies.google.com/privacy. We serve fonts in a manner designed to minimize unnecessary data transmission.

4.3 Analytics

If we use any web analytics service, we configure it to anonymize IP addresses, disable cross-site tracking features, and process data in a privacy-respecting manner. Any analytics data is used exclusively to understand aggregate platform usage and improve the Service.

4.4 No Data Sales

We do not sell, rent, trade, or otherwise transfer your personal information to third parties for their own commercial purposes under any circumstances.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, to comply with our legal obligations, to resolve disputes, and to enforce our agreements.

  • LocalStorage data: Stored indefinitely in your browser until you manually clear it, or until we update the Service in a way that resets it. You control this data entirely.
  • Server log data: Technical server logs containing IP addresses and access records are retained for a maximum of 90 days for security and diagnostic purposes, after which they are automatically purged.
  • Support correspondence: If you contact us by email, we retain your message and any correspondence for a period of 24 months to facilitate follow-up and for quality purposes, after which it is securely deleted.

When data is no longer required for its stated purpose and no legal obligation exists to retain it, we securely delete or anonymize it.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information. TrueNorthArena respects and honours these rights to the extent applicable under Canadian privacy law (including the Personal Information Protection and Electronic Documents Act, or PIPEDA, and applicable provincial privacy legislation) and, where applicable, the European General Data Protection Regulation (GDPR).

Right of Access

You have the right to request a copy of the personal information we hold about you, along with information about how we use it.

Right to Rectification

If any personal information we hold is inaccurate or incomplete, you have the right to request that we correct it.

Right to Erasure

You may request that we delete your personal information where it is no longer necessary for us to retain it or where you withdraw consent.

Right to Restrict Processing

In certain circumstances, you may have the right to request that we restrict the processing of your personal data.

Right to Data Portability

Where technically feasible and applicable, you may request that we provide your personal data in a structured, machine-readable format.

Right to Object

You have the right to object to processing of your personal data for direct marketing or where processing is based on our legitimate interests.

To exercise any of these rights, please contact us at privacy@truenortharena.com. We will respond to your request within 30 days. We may need to verify your identity before fulfilling your request.

If you are located in the European Economic Area and believe we have not adequately addressed a privacy concern, you have the right to lodge a complaint with your local data protection supervisory authority.

7. Children's Privacy

TrueNorthArena is strictly intended for individuals who are 18 years of age or older. This Service is not directed at, and we do not knowingly collect personal information from, anyone under the age of 18.

We implement an age verification gate that requires all users to confirm they are 18 or older before accessing the platform. This confirmation is stored locally in your browser.

If we become aware that we have inadvertently collected personal information from a person under 18 years of age, we will take immediate steps to delete that information from our records. If you are a parent or guardian and believe your child has provided information to us or is using our Service, please contact us immediately at privacy@truenortharena.com so we can take appropriate action.

Parents and guardians are strongly encouraged to monitor the online activities of minors in their care and to use parental control tools to prevent access to age-restricted platforms such as TrueNorthArena.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, the Service, applicable law, or for other operational or legal reasons. When we make material changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically. Your continued use of the Service following the posting of an updated Privacy Policy constitutes your acknowledgement and acceptance of the changes. If changes are significant, we may also post a notice on the platform to draw your attention to them.

9. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

We are committed to addressing your privacy concerns in a timely and thorough manner. If you are not satisfied with our response, you may escalate your complaint to the Office of the Privacy Commissioner of Canada or the appropriate data protection authority in your jurisdiction.